What we do
Services built on a top call center
with 160 employees in 4 cities.
CreditCall provides debt collection services, operates an outsourcing telemarketing call center and a survey agency.
View our servicesThese companies trust us.
You can trust us too.
CONTACT US FOR A NO-OBLIGATION QUOTATION
Outsourcing
to call centers
is worth it
Our operators simply know how to call. We have specialists dedicated only to telemarketing, others to customer service or receivables management.
You don't have to constantly find, train and manage someone. With us, everything, including top technology, is secured..
And last but not least, call center outsourcing is cheaper than your in-house solution. Only the technology and its maintenance costs so much that it is not worth even hesitating.
Our priority has always been
the highest quality of services.
Quality is an absolute priority
Our goal is to make the best service on the market.
Many years of experience
We call hundreds of campaigns annually.
Experienced teams of operators
We carefully select colleagues and systematically develop them.
We don't want to be the biggest,
we want to be the best.
Top technology
We are fully equipped for all your needs.
Flexibility
How much you need, when you need it.
No worries
You don't have to manage teams.
Call center Creditcall
is about quality people
160+
employees
5
branches + headquarters
514
projects (2023)
1.35 mil.
calls (2023)
14.5 mil.
amount of recovered money (2023)
“CreditCall is one of our long-standing partners in telemarketing services. Thanks to their quality, flexibility and not only technological innovation, they are one of the top companies in this area that we are happy to work with.”
Ondrej Tokoš, Slovenská sporiteľňa, a.s.
Call Centre manager
“When we were deciding where to build a call centre in Slovakia, we thought about an internal or external solution. There were many questions. I had the opportunity to attend several meetings with call centers and gain experience with the internal team in the Czech Republic. After my last meeting with CreditCall, I was immediately clear on this.
Thanks to CreditCall, we were able to get started very quickly. For CreditCall, everything was set up as planned, we created a great team. We have been working together for several years and I can say that CreditCall has become an integral part of our business, they sell our products through the telesales department, run a hotline and have added early collection. You can really see that they know what they are doing and they have insight. The cooperation works more than well and I can only recommend CreditCall for myself.”
Robert Kudrna, Global Payments, s.r.o.
Telesales manager
“I can’t wait to work with CreditCall within my division of Telesales Mall Group. We have been actively cooperating for three years now and our cooperation set up is second to none. They always actively incorporate everything we say in feedback. From CreditCall I feel a proactive approach and a desire to move forward. If anything can be technically improved, it hasn’t happened that CreditCall couldn’t prepare it. I particularly appreciate the approach of the project manager in charge of our campaign.
If I had the opportunity, I would have no hesitation in recommending working with CreditCall to anyone who needs to resolve active telephony for their clients. For me, they are the number one choice for external collaboration.”
Ladislav Griga, Internet Mall, a.s.
Telesales manager
“Cooperation with CreditCall, s.r.o. is at a professional level and out-of-court debt collection is carried out according to agreed rules and on the basis of contracts and assignments.
We also get suggestions for innovation and process improvement from the collaboration.”
Alica Végh, Allianz – Slovenská poist’ovňa, a.s.
Director of the insurance administration department
“For our company, the ability and speed of automated data exchange was key in the selection of the mandator, in addition to the success of the collection process. CreditCall meets our expectations perfectly.”
Lukáš Pecucha, Dôvera Health Insurance Company, a.s.
premium recovery strategy expert